 £ Core
Contents |
|
 £ The
method to keep good service quality |
| £ Implementation
strategy of service |
| £ Application
management for clients |
| £ Overall
staff service structure on the basis of
clients |
| £ Formulation
explanation of service flow and service
rules |
| £ The
responsibility for different post in service
department |
£ Course
Features
£ Illustration
of service concepts
